MachineLOG IT introduces a new generation of customer support for the injection moulding industry, including tools, machines and larger technological units. It is the only service-providing system that connects all members of the production chain.
All in one App
All the information is online, clearly arranged and continually updated so that all members of the production chain can quickly access whatever data they need. MachineLOG IT makes customer support easier for the engineers and provides a reliable real-time knowledge base for the management.
MachineLOG IT is suitable for both small companies/company divisions and multinational corporations. You can use it exclusively or in combination with an existing IT system. It is beneficial for all the members of the production process.
How it works
Taking Care of All the Stages and Aspects of Production.
Manuals
Manual creation, updating and translation have never been easier. The manuals are accessible for all the participants in the production chain, regardless of their time zone or the time of day.
Spare Parts
MachineLOG IT significantly simplifies spare parts management, allowing for easy identification of spare parts and ensuring expert installation. The spare parts suggested by the system are always up to date.
Knowledge base
The system records all the details of service operations and provides extensive options for analysis. The resulting knowledge database is valuable in the development of new products.
Service
Regular collection of information and an excellent system of communication significantly speed up the service process, eliminating unnecessary delays and information noise.
Owner
MachineLOG IT functions as a reliable data archive. It aids the equipment setup and service as well as the process of transfer to a new owner.
Support
All the information needed to quickly remedy a problem is available in time and in many language versions.
MachineLOG IT, s.r.o.
With MachineLOG IT, the intricacies of your manufacturing process, whether straightforward or spanning across multiple time zones, are made effortlessly transparent. All members, regardless of location, can access vital information at any time, in any corner of the globe, and in their preferred language.
Our vision champions a steady surge in satisfied customers, with systems that operate flawlessly. We pride ourselves on preemptive technical support, addressing potential challenges even before they manifest. In essence, our ultimate service is ensuring you rarely need to call upon us. Through this proactive approach, we aim to furnish our clientele with unparalleled tools for efficient production.
Benefits
01.
Improved Availability of Information
The unwieldy and costly printed documents are replaced with electronic documentation. In the online database you will only find information that is complete, regularly updated and authorized – accessible online, anytime and from anywhere.
02.
Sharing of Experience
All the important data are stored by the system and form a part of the company’s unique knowledge base that can be shared with a new owner of a machine or new team members.
03.
Keeping Track of All the Data
With MachineLOG IT you never lose any information. All the technological data and responsible persons can always be identified and you always know when there are downtimes. Also, technological parameters of tools and machines can easily be shared with other companies involved in the production process.
04.
Easier Operation
Machine operators can greatly benefit from electronic guides. Production logging (total number of parts, number of rejects, duration and cause of downtimes etc.) can be done at the moulding shop simultaneously with production. Operation logbooks are kept automatically; maintenance management is likewise easy.
05.
Speedy Communication
Email communication can no longer be considered the top of effectiveness or reliability. By using real-time communication we reduce the communication exchange loop from days to hours. All the relevant information can be accessed by all the members of the production chain. Support, service and spare part management are fast & effective.
06.
Flexibility
The open-source API makes it possible to connect the MachineLOG IT system with any accounting software. The system can either complement an existing one or it can be used exclusively where no other IT system is in place. Graduated access control provides superb security, protecting the data from misuse and abuse.
Specific system requirements
Fast, efficient and productive. Registration of your products using QR codes with the possibility of online services in your pocket.
Try the MachineLOG IT trial version, contact us about Enterprise plan or create an account and start having your products under control. If you are still not sure if MachineLOG IT is the real deal do not hesitate to contact us.
Testimonials
2D&S
The MachineLOG system is used for complete production control in the moulding shop. We have simplified the documentation, the production assignment, it is clear under what conditions the technology works and why. Among other things, our employees have backed up that they have done everything right, and at the same time management has an online overview of the production and continuation of orders.
VEGA
To support our engine cylinders with MachineLOG IT, we have chosen to increase the user’s enjoyment of our rollers. Despite the high quality of our parts, an accident can happen occasionally, and our partners’ staff can quickly, efficiently and accurately identify what they need to solve the situation.
BALZI
We were not able to use our business units because trained staff had left them and had to call a technician to retrain new staff. With MachineLOG IT, companies can train themselves and the efficiency of using our stuff has risen sharply.
Thermoplay
Czech and Slovak support has been greatly simplified thanks to the use of MachineLOG IT. Difficult situations of spare parts identification often by unskilled service or older systems have shortened from days to about one hour. Our partners also highly appreciate the rapid response to technological consultations.
JAN SVOBODA
The MachineLOG IT system has been deployed to support all of our supplied parts. Simplicity, clarity, speed and demonstrability result in more satisfied users and minimizing downtime during production.
MachineLOG IT
Get in Touch with Us.
We’ll be happy to arrange a no-obligation meeting with you to discuss how the MachineLOG IT service system can boost your project. With our system you’ll be able to keep track of all your data and shift your production process to a new level of performance.